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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All GW INSTEK products

The group «New Technologies» offers products from the plant GW INSTEK: signal and spectrum analyzers, protocol analyzers, voltmeters and ammeters, generators, logic analyzers, RLC meters, electrical safety parameters meters, resistance meters, electrical power meters, power supplies, environmental parameters meters, temperature and humidity meters, dividers and probes, measuring cables, tips and probes, interfaces and accessories, transitions, adapters, loads and attenuators, calibrators and calibration equipment, current shunts
  • RLC laboratory meters GW INSTEK
    RLC laboratory meters
    LCR-78xx, LCR-76xx, etc.
  • Electrical safety parameters meters GW INSTEK
    Electrical safety parameters meters
    GPT-79xxx, GPT-71xxx etc.
  • Resistance meters GW INSTEK
    Resistance meters
    GBM, GCT, GOM, etc.
  • Electric power meters GW INSTEK
    Electric power meters
    GPM-78xxxx, etc.
  • AC power supplies GW INSTEK
    AC power supplies
    APS-77xxx, APS-72xxx, etc.
  • DC power supplies GW INSTEK
    DC power supplies
    GPS, SPS, GPP, PSW7, etc.
  • Chassis and electronic DC loads GW INSTEK
    Chassis and electronic DC loads
    PEL-72xxxx, AEL, etc.
  • Current shunts GW INSTEK
    Current shunts
    PCS-71xxxx, etc.
  • Signal generators GW INSTEK
    Signal generators
    MFG-72xxxx, USG-xxxx, etc.
  • Signal and spectrum analyzers, network equivalents GW INSTEK
    Signal and spectrum analyzers, network equivalents
    GSP-77xx, GLN-75xx, etc.
  • Protocol Analyzers GW INSTEK
    Protocol Analyzers
    C-1200, etc.
  • Oscilloscopes and digital pliers GW INSTEK
    Oscilloscopes and digital pliers
    GDS, GOS, MSO, etc.
  • Frequency meters GW INSTEK
    Frequency meters
    GFC et al.
  • Voltmeters and multivoltmeters GW INSTEK
    Voltmeters and multivoltmeters
    GDM-78xxxx, GVT4xx, etc.
  • Power electronics training systems GW INSTEK
    Power electronics training systems
     PTS-800, PTS-1000, etc.
  • Digital distortion testers and meters GW INSTEK
    Digital distortion testers and meters
    GAD, GUT, etc.
  • Options and accessories GW INSTEK
    Options and accessories
    LCR adapters, probes, etc.

NEW TECHNOLOGIES GROUP

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